Creating public-centered progress
About us
Redefining what it means to serve the public.
Serving the public is one of the most powerful ways to create lasting change. At Public Servants, we partner with government and civic organizations to design equitable, effective, and human-centered solutions.
We bridge the gap between creative innovation and the critical needs of public service. Every project we take on is grounded in humility, respect, and a deep sense of responsibility—because the work we do has the power to shape lives and communities.
With modern tools, inclusive design practices, and actionable insights, we deliver people-first services that improve outcomes and modernize civic systems. We believe in empowering public servants to do their best work—and together, we’re redefining what public service can be in a rapidly evolving world.
Why we exist
Public institutions are being asked to do more with less—and to do it faster, with higher stakes. But many of the systems they rely on weren’t designed for today’s complexity, diversity, or scale. Even when they function as intended, they often reinforce inequity or stagnation.
At Public Servants, we support leaders working to change that. We partner with government and nonprofit teams to reimagine public work—so it reflects the care, creativity, and courage our communities deserve.
Explore the roots of what holds public service back—and what we’re building instead.
More than a name
Public Servants is more than our name—it’s an identity.
Explore how our name reflects our mission, mindset, and the people we work alongside.
About our leadership
With deep experience in human-centered design, digital transformation, and service innovation, our team has helped modernize public services, streamline operations, and improve mission outcomes for government and nonprofit organizations. With a history of shaping digital services, modernizing organizations, and guiding teams through complex challenges, we prioritize innovation, impact, and human-centered solutions.
We’ve built and scaled mission-driven firms, advised Fortune 500 companies, and led high-profile initiatives across government and industry. We've partnered on transformative initiatives across government, including work with the Department of Health and Human Services (HHS), Office of Personnel Management (OPM), Centers for Medicare & Medicaid Services (CMS), Federal Trade Commission (FTC), Office of National Drug Control Policy (ONDCP), Department of Energy (DOE), and at the state level in North Carolina. Our expertise spans service design, product strategy, business operations, and organizational leadership—all rooted in a deep commitment to equity, innovation, and meaningful change.
At our core, we believe in creating better systems, more intuitive experiences, and stronger communities through thoughtful design and strategic execution. We operate with discretion and impact, partnering with forward-thinking organizations to drive results that matter.
Seals of select agencies and organizations our team has collaborated with.
Work with us
Our benefits
We offer:
A transparent pay structure
Competitive benefits
Inclusive decision-making processes that ensure every team member has a voice
Our comprehensive benefits package includes:
Health coverage
Paid time off
Our approach is guided by care and courage. Trauma-informed practices shape our internal operations and the services we provide. We foster continuous learning and development, empowering our team to grow and thrive individually and collectively.
Join a team dedicated to creating meaningful impact, driven by integrity, excellence, and a deep sense of community. We prioritize the well-being and growth of our team members, recognizing that our internal culture directly influences the work we deliver for our clients and communities.
Health and wellness benefits
Medical insurance: Comprehensive health, dental, and vision coverage
Work-life balance
Paid Time Off (PTO): Competitive vacation time off, sick time, and bereavement leave
Policies and systems for distributed work: Guidelines and frameworks for remote-first work, including flexible schedules and asynchronous communication norms
Software and tools for remote work: Access to modern hardware, collaboration platforms, video conferencing tools, project management software, and secure file-sharing solutions
Career development
Training: Professional development programming and certification opportunities
Skill development opportunities: Access to conferences, workshops, and more
Recognition and engagement
Awards and recognition programs: Annual employee recognition initiatives
Team milestones: Celebrations for project completions
Well-being initiatives: Regular feedback on employee satisfaction
Interested in working with us?
Stay connected
Contact us
Our values and principles
Integrity
We lead with honesty, consistency, and ethics—taking responsibility for our decisions and their effects on the world.
Stewardship
We manage resources and relationships responsibly, fostering sustainability and long-term impact.
Excellence
We uphold the highest standards, refining our craft with curiosity, creativity, and a commitment for continuous growth.
Collective
Rooted in community, we embrace diverse perspectives, actively listening, learning, and co-creating solutions.
Courage
We tackle challenges with boldness, imagination, and resolve—turning complexity into elegant, effective solutions.
Public Servants
“Together, we design solutions that make public services more effective, inclusive, and resilient.”
Simon Sinek
“When the things you say and the things you do are in alignment with what you actually believe, a thriving culture emerges.”
Toni Morrison
“We are paradigms of our own values, advertisements of our own ethics.”
Let's build together
We co-create with public leaders, civic organizations, and mission-driven teams to design solutions that make public services work better for people.